Business Training

This Making a Recommendation online training course is designed for sales employees and explores the fifth step in the Systematic Selling process. One, that can be made more effective by tailoring the benefits to the prospect’s behavioral style. This course provides you with the knowledge to identify and present prospect-focused recommendations to foster a mutually beneficial business relationship.

This Managing Change online training course is designed for supervisors, managers, and all employees tasked with managing change. This course outlines the skills required to manage organizational change and prepare for it. Once these management processes are set, you can continue to reinforce the change so that it becomes commonplace and part of the organization’s culture.

This Managing Stress for Positive Change online training course is designed for employees facing change, uncertainty, and stress. This five-part course explores both the challenges and the benefits of dealing successfully with the changes happening in your work life. As you move through each of the five modules, you’ll develop the insights and the skills that make dealing with workplace change a successful, not stressful experience because nowadays no matter what kind of work you do, or where you do it, the Law of Constant Change is as true as the Law of Gravity.

This Marketing online training course was created for individuals who want to know more about marketing. This course will provide a fundamental understanding of marketing, including the basic marketing concepts and a working definition of marketing, then go on to explore in detail marketing opportunities, the four Ps (price, product, promotion, and place), market research, target marketing, and customer service.

En este curso hablaremos sobre los medios sociales y el papel que desempeña la mercadotecnia en los medios sociales. Identificaremos las plataformas de medios sociales más utilizadas, explicaremos la importancia de cada una en un contexto de mercadotecnia y discutiremos los diversos aspectos del desarrollo de un plan de mercadotecnia en los medios sociales.

This Negotiating for Success online training course is a six-part course that was designed for sales professionals from diverse industry sectors. This course provides a basic understanding of the negotiation process which includes fundamental strategies that underlie the negotiation process, techniques, planning, tactical aspects, and stages of the negotiation process.

This Obtaining Commitment and Following Up online training course is designed for sales employees and explores final steps in the Systematic Selling process. Through this course, you will obtain the knowledge and skills required to build and maintain a close business relationship with your prospects and establish commitment.

Operations Management is concerned with the work an organization must do to satisfy its customers. This Operations Management online training course comprehensive series was designed for operations managers and will advise management consultants on current practices in operations management, as well as go into detail regarding best practices within the industry.

This Planning for Success online training course is designed for management employees. This course provides an important tool for strategically managing an organization’s performance: scenario planning. Scenario planning attempts to broaden an organization’s view of the future by asking, “What could happen?” instead of “What will happen?” This course goes into dept on Scenario Planning.

This Planning the Call online training course is designed for sales and marketing employees and explores the second step in the Systematic Selling process. This course will help you plan and prepare an effective sales call to your client, such that you’re able to achieve the objectives you set out for the call.

This Practice Active Listening online training course is designed for employees and employers. This course will help you improve your listening skills by explaining the difference between hearing and active listening, and outlining the steps involved in becoming an active listener. This course will teach you more about your customers and coworkers and be better able to meet their needs.

Combien de fois êtes-vous sorti d'une réunion sans avoir un souvenir clair de ce dont vous avez discuté? Vous avez peut-être entendu ce qui s'est dit, mais vous n'écoutiez pas vraiment. Et voilà où est le problème.

This Presentations That Work online training course includes techniques to help you determine what the audience wants and needs, methods to gauge their needs and a structure for organizing and formatting a good presentation. This course will include worksheets and checklists to help you plan and present your remarks for the most impact.

This online Presentations That Work in a Virtual Environment training course includes tools and techniques to help you determine what the virtual audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation. You will learn that for virtual presentations, the preparation is actually similar to traditional live presentations.

This Problem Solving and Decision Making online training course was designed for all employees and is a six module course. These courses will help you learn about problem solving in the workplace, problem solving 5 steps, work process basics, individual leadership power, developing a strong leadership team, and team problem solving.

This Project Management online training course is designed for project managers and employees involved in the project management process. Basic knowledge of project management can provide value to people and the organization's stakeholders. The four modules in this course will help you have a better understanding of the fundamentals of project management and improve your skills.

This Project Management: Getting Ready online training course is designed for project managers and employees involved in the project management process. You will learn how to divide a project into several project phases to better control project deliverables. The course covers topics including the project life cycle (PLC), organizational support structures, and the key organizational influences that can affect a project.

This Project Management: Goals and Stakeholders online training course is designed for project managers and employees involved in the project management process. This course will help you establish a meaningful and attainable mission statement and project objectives, manage stakeholders' expectations, and conduct project feasibility assessments throughout the project life cycle. Understanding the role and motivation of individual project stakeholders will assist the project team in developing a mission statement that is not only meaningful but also attainable.

This Basics of Project Management online training course is designed for employees involved in the project management process. Get a better understanding of a project manager’s overall role and responsibilities which include the successful initiation, planning, design, execution, monitoring, controlling, and closure of a project.

Ce cours de formation en ligne Rédaction commerciale : rapports et offres de service a été conçu pour les propriétaires, les gestionnaires et les employés. Ce cours présente des techniques qui permettent de rédiger deux documents commerciaux cruciaux : les offres de service et les rapports.

Ce cours de formation en ligne Rédiger des courriels efficaces a été conçu pour les employés et les employeurs dans toutes les industries. Un courriel bien présenté et bien écrit rend ce que vous écrivez facile à comprendre; a un impact positif sur vous et sur l’image de votre entreprise; donne de la crédibilité à vous et à votre entreprise; et permet d’économiser du temps et de l’argent à tout le monde en réduisant les suivis nécessaires et le nombre de plaintes.

This Report Organization and Presentation online training course is designed for anyone who wishes to improve their business report writing skills. You will learn techniques to simplify, summarize and classify collected data, draw conclusions from that data, make specific suggestions for actions, and finally prepare report with easy to read graphics.

This Sales is Just Great Service online training course is designed for Employees in banks, credit unions, and other financial institutions. This six-part course explores Sales and Customer Service and is designed to show employees how they can promote the success of the organization by expanding existing relationships with customers.

This Sales Skills – Basic online training course is designed for the professional salesperson. This course will provide you with practical tips on identifying the features and benefits of your product and service, conducting a competitive analysis, preparing sales presentations, dealing with customers, handling objections and using customer feedback to improve your performance.

This Sales: The Basics online training course is designed for sales team members. This course will provide you with practical tips on identifying the features and benefits of your product and service, conducting a competitive analysis, preparing sales presentations, dealing with customers, handling objections and using customer feedback to improve your performance.